My honest review on IX

I personally recommened IX Web Hosting which I am using at present. IX doesn't pay me a dime, I'd like to share with you an honest review on IX. After using countless web hosting services, I found there was no big differnce between the top hosing providers of US. Maybe the top three got proud to overvalue themselves. What they do is just raise the fee year by year. You have to pay many extra fees for this and that. While for me, a not rich guy, I want the hosting service with fair price & nice bonus feature to add up to the total value of the price. I wrote an honest review with 6 advantages of IX over other providers based on my own experience at the url above.Visit my site to see detailed information yourself. Review Added on: 2009-05-06

Virus and Trojan Infection!

Besides taking my site off-line whenever I'd get a little busy (but I never used up all my alloted bandwidth or GB allowance on my account at all) all the time, I've had problems with security.

The customer service phone wait is like 25 minutes most of the time also. :(

But.... a few months ago, I had my site hacked into and when you visited it, it went to a fake Virus ad site.

A week ago, everytime I visited I'd get told I had the JS/Xilos virus. Then other visitors were writing to me and told that they got a virus alert for JS/Xilos or for the Trojan Win32/Cinject.B whenever they came to my site.

Fortunately, I never got the Trojan alert, but I wasn't going to stick around. I just moved my site to a new host and ...Wha-Lah! No more virus alerts.

I think IX WebHosting has serious issues when it comes to keeping the sites they host secure from virus and trojan attacks. Review Added on: 2009-02-25

A nightmare

If you consider hosting with IXwebhosting ask yourself the following questions:

Do you mind if:
- your site goes down almost everyday
- your site is so slow, it may take up to 20 sec for a joomla or subdreamer page to load
- you are being pulled off by outsourced tech support that is slow and denies everything (no the server is fast, your site is not down)

If the answer is no, then go with ixwebhosting. If you are looking for a reliable host, go elsewhere. Review Added on: 2009-01-26

All I can say is RUN, RUN, RUN….

I have way to many sites with IX and I really cannot afford to move now. Plain and simple, THEY SUCK

All I can say is RUN, RUN, RUN….

They are the absolute WORST in the business. In the last 2 years I have about 110 tickets open with them and mostly for going down, slow servers, but in the last 2 weeks my sites are constantly hacked.
I have been down for 1 day now, after I had to PROVE to them that it was NOT my file and directory settings and it was their server configuration that SUCKED.

I can go on for DAYS with the issues but I won’t bother, there is no need, TRUST me and RUN, you will be way ahead of the game.

I have 11 other sites with 5 other providers and I have not had 1 issue in the last 2 to 5 years. IX 2, years, 6 sites, about 110 tickets and many other live chat issues.

http://www.site5.com , probably the BEST for the money. Review Added on: 2008-12-27

No problems here

I have six sites hosted on IX Web hosting for over 2 years now and have never had a problem. The sites are always up and the only time they have been down that i know of was for scheduled maintenance in the early morning on a few occasions. Review Added on: 2008-12-22

This is the worst host company ever

It was a nightmare dealing with these horrendous people at IX Webhosting.

- For the seven months my site was hosted there, there were a lot of slow downs, database cut-offs and data lost, and they never provide any compensation or explanation of why that happened

- IX reserves the right to cut off your website at anytime whenever they feel like to. At first they would not tell you they are going to cut you off, they just asked you to accept their TOS terms of service. Once you did that they cut you off immediately.

- Worst of all, they do not allow user to download their own website or database once they suspended your account. If you are not prepared you will be totally screwed. I have never seen hosting company not providing user their database when they move out of the host.

- Technical support is horrendous, either the person there just try to play dumb or are complete idiots. They do not listen to your words, they just repeat themselves over and over again as if they are merely answering machines.

- Make sure you read every single word in their terms of service, there are a lot of unfair terms to the user, make sure you are alright with every single term in there before you sign up. These guys sure know how to make a fool of you by playing with the terms. Review Added on: 2008-12-17

Quality hosting

The main benefits of IXWebhosting are:
- the greatest Live support that is able to solve any kind of problem in several minutes
- low prices that include wide amount of features and services
- high bandwidth that results in websites running very fast

The IXWebhosting has recently introduced new products that may double visitors of your website and make it more attracting.
One of them is ECHAT.
EChat has literally taken the “complication” out of Chat-ware programs to provide you with the EASIEST Chat solution available on the market today.

Top Ten Reasons to Start using eChat today:
No servers to set up or software to install, just add HTML to your web pages and log in!
Start chatting with your site’s guests in less than 10 minutes!
Compatible with all operating systems and browsers
Reduce Phone Calls & Save Time and Money
Create canned scripts for specific questions, greetings, etc.
Provide better support
Helps convert “visitors” into “buyers”
Your guests can buy with more confidence
Greet your customers with “proactive sales”
Personal approach -Make them feel welcome, greet and offer visit/product assistance
Can handle multiple operators and departments with unlimited concurrent chats
30 Day Money-Back Guarantee

The second service I would like to tell you of is Ecommerce SPAMGUARD.
The main benefit of it: it stops 99.99% of spam.
Ecommerce Spamguard* is the easiest, fastest, & best solution for individuals & businesses to rid their inboxes of spam for good! Most spam is sent in masses by programs not an individual; Ecommerce Spamguard solves this problem by requiring the senders to "identify" themselves as a human. If the sender does not do so, you do not receive the email. You can preauthorize your entire contact list or pick & choose (whitelist or blacklist) who you want to receive email from as you go. View the step by step process.
* No hardware to install
* No software to install
* No software updates
* No upkeep
* No spam messages
* No worries!

ADDITIONAL BONUSES IX provide:
If you put a word "BANG" in the Employee Code field on the third page of ordering you will get the benefit of free SquirrelMail and AWStats business tool installation.

IX is a must-pick host! I recommend it to everyone who values support and quality.

Kind regards,
Helen Review Added on: 2008-12-09

Sites are down every day

Every client whose site I ever worked on that used this host has horrible down time. Not just a 1 server problem. The entire network is crap. I have even have their live help and THEIR site be down. Review Added on: 2008-12-04

Perfect!

I have been an IX customer for the past three years..... I have never experienced an outage and would certainly recommend this product! Review Added on: 2008-11-25

RUBBISH

Please Please never use this company!
If there was a 0 star option i would have used it!
Just to give you a quick run down:

* sites very slow or down for some point every day
* support is very poor, everything must be done through super slow ticket system
* they are currently blocking google bots on all my domains!

Please dont fall in the trap i have and use another (more expensive) host Review Added on: 2008-11-21