No backups!

I've been using IX for several years, most recently with IMAPed mailboxes. Recently, as a result of working with my DNS records, they turned off my mail service and deleted all mail. They have no backups. They provide users with 2,000mb of storage, and don't back any of it up. Their defense is that they say they "encourage" users to download their mail periodically." Nowhere in their online user guide is the work "backup" or is periodic downloading mentioned. Now I have to move a bunch of domains elsewhere because I had told the users that their mail was safe on the servers, and I have no reasonable way to back it up for them. Review Added on: 2008-03-24